FREE SHIPPING ON ALL ORDERS

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FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, please review our return policy for eligibility and instructions.

What if I want to speak to someone?

We want to speak to you too! Email us directly at support@noneunit.com with any questions, concerns, or feedback. We usually reply within 48 hours. Inquiries sent on Fridays may receive a reply the following Monday.

Shipping

What countries do you ship to?

We currently offer free shipping to the countries and regions available at checkout, including Europe, the United States, and Canada. Africa, Asia, South America, and other unsupported regions are temporarily unavailable at checkout.

How long will it take to receive my order?

Orders require 3-5 business days for sourcing, quality checking, and packing before dispatch. After dispatch, transit usually takes 7-20 business days depending on destination; most orders arrive within 10-25 business days from the order date.

For more details, please refer to our Shipping Policy.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, email us at support@noneunit.com or complete the form below.