Shipping policy
Last updated: August 2, 2026
Free standard shipping is included on every order sent to a destination currently available at checkout. No minimum purchase is required.
Free shipping and coverage
We ship internationally to countries and regions currently enabled at checkout. Current coverage includes Europe, the United States, and Canada, together with any other destinations shown during checkout.
Africa, Asia, and South America are temporarily unavailable. If a country or region is not shown at checkout, we cannot accept an order for that destination at this time.
Processing time
Each order requires 3-5 business days for sourcing, procurement, quality checking, and packing before dispatch. Business days do not include weekends or public holidays.
Transit estimates begin only after the order has been dispatched.
Estimated transit time
| Destination | Transit | Notes |
|---|---|---|
| Major European countries | 7-12 days | Standard estimate |
| United Kingdom, Switzerland, Nordic countries, and Eastern Europe | 10-18 days | Islands and remote areas may take longer |
| United States and Canada | 8-15 days | Remote areas: 12-20 days |
| Other destinations available at checkout | 10-20 days | Conservative estimate where delivery data is limited |
Total delivery estimate: most orders arrive within 10-25 business days after the order is placed, including processing and transit.
Tracking
Once an order has shipped, tracking information is sent by email when available. The first carrier scan can take several days to appear after dispatch.
Track your order or contact us with your order number if the shipment stops updating.
Customs, delays, and address changes
Customs and taxes
Destination duties, taxes, or import fees are the customer's responsibility unless they are clearly shown as included at checkout.
Delivery delays
Customs inspection, local carrier delays, severe weather, public holidays, and address issues can extend the estimate.
Address changes
Contact us as soon as possible. We cannot guarantee an address change after processing or dispatch has begun.