NONE UNIT // SUPPORT SYSTEM
ORDER HELP
Order status, route questions, returns and product support through one controlled channel.
SUPPORT CHANNEL // ONLINE
CASE PROTOCOL // 01
- 01ADD ORDER
NUMBER - 02SELECT THE
ISSUE - 03TRANSMIT
DETAILS
EXPECTED RESPONSE
WITHIN 2 BUSINESS DAYS
SYSTEM 02 // DIRECT SUPPORT
OPEN A CASE
Use the same email address used at checkout. Add your order number when the request concerns an active order, then include all relevant details in one message.